Agents with bad attitude and giving incorrect info

I called 155 from my no, *** this morning four times. The first consultant i spoke to pretended not to hear me. I then spoke to another from WNS in cape town who then gave me incorrect information. I called again, spoke to Sheron from Fusion who also gave incorrect information. I called the fourth time, spoke to Thabang. He was arrogant and spoke over me. Didnt want to listen to anything I said. Insisted on giving me info I didnt ask for or need. I kept asking him to only give me what I asked for. Eventually he gave me the info, which was not correct either. Vodacom needs to hire and train people with knowledge. It is irritating to have to spend over an hour talking to people who are supposed to assist but they are not knowledgable. I am irritated by his kind of service and the consultants not being accountable.