Agents push sales down customers throats!

Called Vodacom Cancellations - *** at 11:27am today the 1st of March. Spoke to a guy by the name of Praneel/Pranish. Vodacom - Your calls are recorded, right? So please go and listen to this recording and see everything that was wrong with this call. Gosh!!! I have been a client with you for over 10 years and now speaking to your agents just gives me anxiety. They won't take no for an answer and push you to your limits until you have no option but to become rude. I said No thank you over 10 times and still received a quote processed on my number with an upgrade which I DON'T WANT! The service I received today is terrible! All for the sake of pushing a sale!! Honestly can not wait for all my contracts to come to an end so I can move away from you guys.