*********** Agents

I am extremely dissatisfied with the proficiency and service provided by the Vodacom agents who approved my online application. Upon cancelling due to stock issues, my account was subsequently flagged for *****. Currently, I am in-store collaborating with Ntomobi Ndlovu, the only competent individual making an effort to assist with my in-store application. Unfortunately, the acquisitions team continues to redirect me without resolution, as they seem to lack an understanding of the FNB statement period. It is imperative that you train your consultants adequately, as failure to do so may result in lost business opportunities due to their lack of knowledge regarding statement periods.