Against Vodacom policy to help your business if you on holiday

<p>After we ask to bring the number 6 months ago onto my name the following happen. After applying to put the phone number on my name. The Phone that is still on my boss name got ****** while he is in Botswana. Blocking the phone were easy, Vodacom phone him and just block the phone. Trying to open the phone, because I am the manager, having to run the business while the boss is away. The cards change on Vodacom side. Talking with a floor manager explaining what is going on, asking him to open the line even putting a soft log on so that I can receive calls needed to run the business he just say “ it is against policy to unlock the line without talking to the my boss, and that I must contact him.” When asking him how I must contact my boss that is out of reception with a lock phone without roaming in Botswana? And if they can’t contact him he just replay “it is against policy” So for every one out there it is against Vodacom policy to help people running there business if the boss is on holiday.</p>