RD
Ritesh D
1 reviews | Active since Feb 2013
18 Jul 2023, 12:23
************** against those who were on debt review was unjust
************** against those who were on debt review was unjust. I've been attempting to get a contract with Vodacom, but they've turned me down since I was under debt review. I've provided proof (a debt review clearance certificate), but no one has responded. Could anyone please provide me with feedback as soon as possible?
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Jul 2023, 14:00Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jul 2023, 14:00
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
RD
Ritesh D's updateReviewer Update
26 Jul 2023, 12:26Never EVER use Vodacom if you were under debt Review. They refused to assist me because of my credit score and did not take the fact that I managed to get vehicle financing that cost more than a cell phone. Their excuse was Experian said NO. Wish there can be a service provider in this country that is not run by ****** and backbiters. We are supposed to live in a democracy but once you go on debt review, even if you come out of it you have signed a death sentence. SOUTH AFRICANS DO NOT GO ON DEBT REVIEW UNLESS YOU WANT TO SUFFER MORE THAN YOU DID. VODACOM should be closed down and the CEO should step down and see how normal people live. They dared to ask me to rate their service, there is no way in HELL I will do so because they did nothing for me! #DownwithVODACOM
RD
Ritesh D's update26 Jul 2023, 12:26
Reviewer Update
Never EVER use Vodacom if you were under debt Review. They refused to assist me because of my credit score and did not take the fact that I managed to get vehicle financing that cost more than a cell phone. Their excuse was Experian said NO. Wish there can be a service provider in this country that is not run by ****** and backbiters. We are supposed to live in a democracy but once you go on debt review, even if you come out of it you have signed a death sentence. SOUTH AFRICANS DO NOT GO ON DEBT REVIEW UNLESS YOU WANT TO SUFFER MORE THAN YOU DID. VODACOM should be closed down and the CEO should step down and see how normal people live. They dared to ask me to rate their service, there is no way in HELL I will do so because they did nothing for me! #DownwithVODACOM