1 reviews | Active since Feb 2017
AGAIN vodacom service shocking
Have another number not cancelled on time as per cancellation request(this is the 4th account in 3 months I had a issue on), now they tell me on call last week that it will not take less than 7 days to resolve??? After going to vodacom shop to try and sort it on the 31 July and being told it would be resolved the next day??? My 77 year old mother is now without cell access??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic