Again Vodacom disappoints!!!

After writing a complaint regarding my dreadful experience with Vodacom, they appointed a guy by the name of Adnaan to resolve my dismay. In age old Vodacom traditional BAD SERVICE style, Adnaan just told me that there is nothing much he do and I should just take the phone back in for repairs (this after I previously waited 3 weeks to get my phone back in worse condition than it went in). I work for a living and much of my job is dependent on my phone, when explaining that I cannot be without a phone again, the response is there is nothing they can do. I would expect, the phone still being under warrantee, taking the experience into account, they would replace the phone or at least give me some sort of a loan phone in the meanwhile. Unfortunately, there is nothing they can do, bull****, they choose to do nothing, because they feel invincible and have no clue regarding the value of customer service.