AO
Adam O
1 reviews | Active since Mar 2018
09 Dec 2021, 11:02
Again terrible service
The fools at Vodacom couls not organise a pi## up in a brewery. Shocking customer service. Me thinks the directors at Vodacom are all c$%ts. I am swearing as I'm sick and tired of this level of service. When renewal comes MTN here I come after 20 years ! Good luck you w#$kers at Vodacom
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Dec 2021, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2021, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Dec 2021, 14:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, our records indicate that the following feedback was provided by the Network Division "Dear Av Osborn Our switching team have monitored your number and ensured that the profile is correct. We are unable to trace a reason for your disconnections from the network." Regards Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2021, 14:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, our records indicate that the following feedback was provided by the Network Division "Dear Av Osborn Our switching team have monitored your number and ensured that the profile is correct. We are unable to trace a reason for your disconnections from the network." Regards Consumer Website Team
Best regards,
AO
Adam O's updateReviewer Update
09 Dec 2021, 14:59Dear Vodacom
So the response above is the "be end of it" ?
Be that as it may I'm sorry to inform you that your monitoring sucks (incompetence me thinks) as the problem reoccurs with regular monotony ,every 2nd day I'm afraid to say.
So can I assume that's the end of the discussion as far as Vodacom is concerned ?
Just have the kahuna's to tell me to take a flying leap rather than your insincere bulls^&t as above.
I do not accept your lame excuse now do something concrete and fix my f|&*king line !
Annoyed with Vodacom as always
So the response above is the "be end of it" ?
Be that as it may I'm sorry to inform you that your monitoring sucks (incompetence me thinks) as the problem reoccurs with regular monotony ,every 2nd day I'm afraid to say.
So can I assume that's the end of the discussion as far as Vodacom is concerned ?
Just have the kahuna's to tell me to take a flying leap rather than your insincere bulls^&t as above.
I do not accept your lame excuse now do something concrete and fix my f|&*king line !
Annoyed with Vodacom as always
AO
Adam O's update09 Dec 2021, 14:59
Reviewer Update
Dear Vodacom
So the response above is the "be end of it" ?
Be that as it may I'm sorry to inform you that your monitoring sucks (incompetence me thinks) as the problem reoccurs with regular monotony ,every 2nd day I'm afraid to say.
So can I assume that's the end of the discussion as far as Vodacom is concerned ?
Just have the kahuna's to tell me to take a flying leap rather than your insincere bulls^&t as above.
I do not accept your lame excuse now do something concrete and fix my f|&*king line !
Annoyed with Vodacom as always
So the response above is the "be end of it" ?
Be that as it may I'm sorry to inform you that your monitoring sucks (incompetence me thinks) as the problem reoccurs with regular monotony ,every 2nd day I'm afraid to say.
So can I assume that's the end of the discussion as far as Vodacom is concerned ?
Just have the kahuna's to tell me to take a flying leap rather than your insincere bulls^&t as above.
I do not accept your lame excuse now do something concrete and fix my f|&*king line !
Annoyed with Vodacom as always