Again Poor Service Vodacom

I have been. Allong again for more than two weeks and still my problem is not resolved. I have never dealt with more *********** and rude people in my life. I am really sorry that I done my upgrade with Vodacom, clearly did not learn my lesson the first time I had continued problems.

My phone shows a positive data balance anytime but my devi e does not connect to the internet at all so I cannot download my mails for business, WhatsApp ect. When calling in and speaking to Marcus I was promised a call by 14.30. This did not happen. Called again spoke to a lady told her the problem, she put the phone down, didn't get her name as she was rude and couldn't speak properly. Called again 16.00 spoke to selo he wanted me to send him the proof as screen shots from my device to show my anytime balance, but not sure how he would have liked me to do so when I have no data usage. He didn't seem to understand this so again no joy

This is poor service from Vodacom and I am really soory I am with the network and tied in still for a period of time

My query from last week, I was promised an investigation and a call back but nothing as yet. Shocking.

I called in for feedback on my account with another query, still not resolved with regards to if I have signed a contract for a specific amount why does it vary every month?

The problem with calling Vodacom everytime is you never get through to the same person so a problem is explained a million times with a million verifications