NB
NIcolaas B

1 reviews | Active since May 2016

02 Jun 2016, 13:21

Again poor service

<p>As per my hello Peter complaint dated 29/5/16 last sunday on *** ,a lady called me from vodacom and explained to me that i downloaded i tunes which caused the high data use . she then downplayed my complaint by telling me that i cannot wait for vodacom to sms me when my data is finished i need to buy bundles before depletion but what is the use of the sms from vodacom then ? Thats nonsense im not happy and then she said as a good faith gesture vodacom gives me a 2 gig bundle within 1 hour im still waiting for it after 4 days? Poor service again vodacom ! Im also not happy with the way i was spoken to lady was arrogant and made me feel was my fault sorry but clients come first please refund me i dont want a bundle i want my r330 back or i will cancel my contracts with vodacom which are due for renewal N bronkhorst *** </p> <p> </p> <p> </p> <p> </p> <p>Facebook Comments:</p> <p>Legal |</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2016, 11:52
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team

Best regards,