BM
BP M

1 reviews | Active since Dec 2010

27 Oct 2015, 08:13

Again Once More

Last month I had a fight with Vodacom where they didnt debit my account and re-submitted on a day that was convenient to them after the numerous calls i made to them. Today they still claim i had no funds.... will i bother calling them knowing very well that i dont have funds. Last night a debit order was submitted with more than what is reflecting on the statement and im told its handling fees!!! what are you handling in my bank account that i cannot handle myself???/ the fault was in your side where your Reps at the call centre dont know their mouth to their elbow. I will not do this every month, i want my money and this contract written off let me go else where... better yet keep the money and write of the contract... Again if you want to call by now you should know the time im available as well as my alternative number.

0
Replies (1)
Vodacom
Vodacom's reply27 Oct 2015, 10:39
Official
Hello Titib,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,