1 reviews | Active since Dec 2010
Again Once More
Last month I had a fight with Vodacom where they didnt debit my account and re-submitted on a day that was convenient to them after the numerous calls i made to them. Today they still claim i had no funds.... will i bother calling them knowing very well that i dont have funds. Last night a debit order was submitted with more than what is reflecting on the statement and im told its handling fees!!! what are you handling in my bank account that i cannot handle myself???/ the fault was in your side where your Reps at the call centre dont know their mouth to their elbow. I will not do this every month, i want my money and this contract written off let me go else where... better yet keep the money and write of the contract... Again if you want to call by now you should know the time im available as well as my alternative number.
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Best regards,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
