1 reviews | Active since Mar 2009
AGAIN NOT PROVIDING PLAY EVERY DAY PRIZE
This is the second time that I have won minutes or data with Play Every Day that the data is not allocated. The previous time I was informed that “for some other reason” the data was not allocated to my account. Now it happened again! Luckily I check my balances every morning, otherwise I would have used the data I thought I won which I didnt have. This is really not reflecting very good on you, Vodacom!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Estelle
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Dear Estelle
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ