1 reviews | Active since Mar 2017
AGAIN, no Vodacom signal in Robertson area!!!
<p>Again, there was no signal in Robertson, Western Cape area today. As per my complaint via HelloPeter dated 19 March 2017:</p> <p> </p> <p>I complained before that there were signal issues in the area. Reply from Vodacom was vague: No issues have been reported before, they are not aware of any issues, issues will be addressed / escalated... NO help at all. Only "pass the buck" responses. Issue was not addressed or solved. I felt like the idiot not knowing what I was talking about...</p> <p> </p> <p>This area AGAIN had no signal today. From various posts on Facebook, the timespan seems to span from 07:00-17:30 today. </p> <p> </p> <p>PLEASE TAKE NOTE TO RESOLVE THIS RE-OCCURING ISSUE IN THE AREA.</p> <p> </p> <p>Vodacom: Please reply with a solution - not an excuse.</p> <p>With thanks, Lana</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
