AG
Andrew G
1 reviews | Active since Apr 2015
08 Apr 2023, 12:17
AGAIN no service.
No service, AGAIN? Vodacom? Drakensberg Gardens Hotel. Full hotel, and Vodacom doesn't provide a service. No worry - we are being sure to tell our guests that we use Vodacom, which AGAIN is not providing a service. [and there's no loadshedding, and has not been any for 24 hours]. Should we refer all our guests who complain about no WiFi / internet / service direct to Vodacom? Good idea!
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Vodacom's replyOfficial
08 Apr 2023, 16:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2023, 16:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team