MB
Mario B

1 reviews | Active since Jan 2010

25 Aug 2016, 15:36

Again my airtime is gone

<p>Again, Vodacom has taken all my airtime (over R350) when I ran out of data without ANY warning SMS. This is simply not acceptable. You know what, my contract is up for renewal and I am not really considering a renewal with you because you do NOT provide a consistent trustable service!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply26 Aug 2016, 05:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team