AGAIN! Data missing...

Item: Vodacom
Rating: 2
Author: Matthew G

I got an SMS this morning that i had 1.4 GIG left, a few hours later, i got another sms that my data was out. i hadn't used my phone... I had done everything the vodacom data guy told me to do to conserve data - tuned off updates, i even deleted twitter, my biggest data usage. I bought 2 more GIGS and a few minutes later i got an SMS saying i have less than 1.6GIGS left.. I DIDNT USE MY PHONE... What's going on. I want a data investigation of 5 November and i want proof.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

05 Nov 2015, 15:29

Hello yomattyg,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,

Vodacom's reply05 Nov 2015, 15:29

Official

Hello yomattyg,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,

AGAIN! Data missing...

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