AS
Anand S

1 reviews | Active since Mar 2016

01 Mar 2016, 09:41

Again charged me with high amount

This is the second time that i am facing the problem with vodacom regarding to my contract.<br> Early this morning i got a message from the Bank with a debit order or 4558.30 Rands and the reference was Vodacom.<br> My Vodacom contract is supposed to be under 1449 Rands.<br> Called the customer service, waiting for 29 mins and the call got disconnected. previously i faced this same problem with vodacom and it took 45 days to pay back my money. <br> Vodacom number:***.<br>

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2016, 11:49
Official
Hello anands,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team