AS
Anand S
1 reviews | Active since Mar 2016
01 Mar 2016, 09:41
Again charged me with high amount
This is the second time that i am facing the problem with vodacom regarding to my contract.<br> Early this morning i got a message from the Bank with a debit order or 4558.30 Rands and the reference was Vodacom.<br> My Vodacom contract is supposed to be under 1449 Rands.<br> Called the customer service, waiting for 29 mins and the call got disconnected. previously i faced this same problem with vodacom and it took 45 days to pay back my money. <br> Vodacom number:***.<br>
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Replies (1)Vodacom's replyOfficial
01 Mar 2016, 11:49Hello anands,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2016, 11:49
Official
Hello anands,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
