YC
Yoni C

1 reviews | Active since Mar 2019

05 Dec 2019, 10:57

AGAIN CANNOT REACH VODACOM CONSULTANT

Again it is a struggle to reach Vodacom consultant, all their contact customer care numbers keep giving options that are not applicable to me at the moment, no option to speak to consltant, after holding- the call gets dropped>

My phone has been ******, i cannot even blackl list it with them.

I have sent an email but probably even that will not get a response as i have experienced with them whenever i have a problem

Vodacom has to be the worst nightmare of a service provider when it comes to customer care

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team