NG
Neels G

1 reviews | Active since Aug 2012

17 Jul 2019, 13:11

Again and Again Invoices

Again, I have troubles with these people. I have cancelled my contract 2 years ago and after about 64 e-mails, lots of complaints etc. I did receive another invoice from them.

Now listen to this........

I do not even own the telephone number. The number is owned by Fermel (Pty) Ltd. and is contracted to Cell C.

Stay away from Vodacom.

Dean, you where so help full to stop the ****, but what did go wrong now?

The Invoice reads.....

Cellular Number : *** CORNELIUS JANSEN UYS GROENEWALD Description Amount Discount Subtotal Total Subscription Charges Reduced Subscription Discount Proration June -87.72 -87.72 SMART TOP UP M + Line Rental June 318.26 318.26 VAS - Caller Identity Subscription June 5.79 5.79 Reduced Subscription Discount Proration June 87.72 87.72 Total Subscription Charges 324.05 Cellular Number : *** CORNELIUS JANSEN UYS GROENEWALD Description Amount Discount Subtotal Total Subscription Charges Promotion Discount June -34.78 -34.78 uChoose 60 Line Rental June 52.17 52.17 Total Subscription Charges 17.39 Where did these cell phone numbers come from?

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2019, 13:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply02 Aug 2019, 16:15
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office.  As per discussion, your query has now been resolved.  Regards  Consumer Website Team