TDTS
Thersia Du Toit Smit

1 reviews | Active since Apr 2014

02 May 2018, 18:31

Again added charges.... And not for me

Good day

I suspect ***** was committed on my account, a R 500.00 charge was added for a handset on this data contract. I did not do this. I upgraded this line to a 10gb data line for 329.00 per month. (20gb)

I have taken screenshots.

Please investigate immediately and remove this from my account I am going to lay ******** charges for ***** against vodashop tygervalley where this contract was upgraded. Someone is responsible for this ****.

0
Replies (1)
Vodacom
Vodacom's reply02 May 2018, 21:07
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team