HS
Hilde S

1 reviews | Active since Nov 2016

14 Feb 2017, 13:18

AGAIN!!!! 4 MONTH IN A ROW - 3 INVOICES - 117 CALLS - NO RESPONSE

<p>AGAIN VODACOM???? YOU HAVE TO BE KIDDING ME? NOTHING BUT HORROR EXPERIENCE SINCE MY UPGRADE ON THE 25TH OF NOVEMBER 2017. </p> <p>A GENTLEMAN BY THE NAME OF ELROY CONTACTED ME IN JANUARY AND SEEMED TO RESOLVE THE ISSUE. NOW AGAIN I AM BILLED WITH A DOUBLE BILLING.</p> <p>HOW DID YOU MANAGE TO MESS UP MY ACCOUNT AGAIN?</p> <p>HOW DIFFICULT CAN IT BE TO RAISE AND INVOICE?</p> <p>HOW DIFFICULT CAN IT BE TO ADMINISTRE THE DEBIT ORDER. WHICH IS YOUR D A M N RESPONSIBILITY.</p> <p>I AM SICK AND TIRED OF YOUR NONSENSE.</p> <p>AGAIN: OUTRIGHT ******ION/ABUSE/THREATHS/ LACK OF COMMUNICATION/ NO ASSISTANCE /</p> <p>HORRID HORRID EXPERIENCE.</p> <p>HOW DO YOU MANAGE YOU COMPANY IF YOU CANNOT EVEN FIX A SIMPLE INVOICE?</p> <p>I WANT AN ANSWER AND RESOLUTION TODAY!!!!!!!!!!!!!</p> <p> </p>

0
Replies (2)
HS
Hilde S's update14 Feb 2017, 13:26
Reviewer Update

correct email contact address is **********

Vodacom
Vodacom's reply14 Feb 2017, 14:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team