PA
Peter A

1 reviews | Active since Jul 2021

04 Oct 2022, 12:15

Aftersales

Aftersales service is pathetic, when walking into a store and if you want to change your banking details then you should phone yourself even to get a statement for fibre then you should phone yourself and wait for long but as soon as you want to purchse something new they will allow you to use the phones inside the store just to make a sale

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2022, 14:17
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team