Afternoon I have a complaint against Vodacom

Item: Vodacom
Rating: 1
Author: Barney R

Afternoon I have a complaint against Vodacom. I have been supporting them for 30 years now. Our wi fi router's sim fixture is damaged. I took it in on Sunday the 19th April. Now they say they can not repair it and i have to take another unit for R850. 00.i think it is unfair

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Vodacom's replyOfficial

21 Apr 2026, 07:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Apr 2026, 07:07

Official