After sales taken seriously!! Well done.

On the 25th of August I got a call from Vodacom offering me a Fibre package special they were running with Vumatel. The consultant who assisted me - Joslyn Pillay, was very knowledgeable and even agreed to call me back the following day so I could do some research of my own over night. The following day, we agreed that the special was good, she took all my details and I asked her to please put this through as urgent as I had just moved into my apartment and required Fibre urgently. She assisted me right through until RAM couriers were supposed to deliver the router for Vodacom, but RAM dropped the ball and couldn’t get it to me on the day they said to expect it. Joslyn went a step further and got the router through to me with a senior Fibre technician from Vodacom on the Saturday following RAM not pitching on Friday and I was sorted. Day saved. Thanks Joslyn.