After sales, customer care

<p>I have ordered a wifi router telephonically from Vodacom on the 07 October 2016. Till date I did not recieve the delivery. When I phoned RAM service on the 07 October 2016 they have said that the package was returned to vodacom due to incorrect adress. I phoned vodacom cusomer care 082111 on the 07 October 2016 with my problem, with the confirmation on the adress where the package must be delivered. When I phoned RAM on the 17 October they said that the package was returned again back to Vodacom. So I phoned Vodacom 082 111 again on the 17 October 2016 and they can't assist me. Between Vodacom custemer care, vodacom after sales and RAM their is NO service or client satisfaction. This is steeling from the customer. I wonder what will Carte Blanche will make of this.</p>