NP
Niel P
1 reviews | Active since Sept 2022
15 Dec 2022, 10:09
After sales/ canselation poor servive
After sales and cancelation. Poor servive. Its quick to get a new product online. But to return the wrong product and to cancel it is a big issue. The numbers given to call takes for ever to answer and then they drop the call or send you from one department to another.
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Vodacom's replyOfficial
15 Dec 2022, 12:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team