FD
Frikkie D

1 reviews | Active since Apr 2017

15 Apr 2017, 21:55

After sale service horrible

<p>My cat S30 was sent for repairs of speaker, SIM tray and charger not charging. Get it back speaker works. No sim tray or charger looked at ,called Vodacom all they say take back to store , stores are 500km away . They hopeless going to change SP </p>

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Replies (2)
Vodacom
Vodacom's reply16 Apr 2017, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Apr 2017, 14:48
Official

Hi Mr Davenport

As discussed, this matter has been addressed.

Regards,

RJ