1 reviews | Active since Apr 2017
After numerous cancellation request - no cancellation done!
I have phoned Vodacom since November 2017 advising that I am not intending to renew my data line that is ending in February 2018. On 05 January 2018 I requested an e-mail from Vodacom requesting proof because everytime they say it's not cancelled! Now I have that proof so I phoned now to see of they going to cancel it and the lady tells me no... what the hell!!!!!???????? Dit Vodacom drop the ball or what, lately the are incapable of doing the basic stuff right.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Brenda
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Brenda
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Brenda
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Brenda
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ