After more than 6 months, still NO PHONE!!!

Hello Vodacom<br> <br> Last week I reported the shocking service I've been receiving from Vodacom over the past six months. It has been a week since Vodacom contacted me with regards to my complaint last week. They said they would contact me within 3 days. I am still waiting!!!! <br> <br> My problem refers to my Samsung A3 phone, which I am paying for but cannot use due to an echo problem. The \repair"of the phone has been attempted FIVE times now and has been dragging on for 6 months now and no result!!<br> <br> I DEMAND A NEW PHONE OR I WILL POST THE FACTS OF THIS HORRIBLE SERVICE ON ALL SOCIAL MEDIA NETWORKS I CAN THINK OF. I WILL POST EVERY DAY UNTIL I HAVE A PHONE THAT WORKS!!! THE SITUATION IS UNACCEPTABLE!!<br> <br> I WANT A NEW PHONE WITH A SCREEN GUARD AND I WANT IT ASAP!! I AM FED UP WITH PAYING FOR A SERVICE THAT IS NON-EXISTENT."""