SJ
Steve J
1 reviews | Active since Apr 2012
12 Dec 2022, 10:51
After months - Vodacom incapable of correcting my billing details
I'm pulling my hair out now as it has been months, after multiple calls, previous hello peter reviews and still, my account remains unchanged and shows the incorrect postal details.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Dec 2022, 12:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 12:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SJ
Steve J's updateReviewer Update
15 Dec 2022, 15:46Hi, yes I did send the mail on DEC 12
SJ
Steve J's update15 Dec 2022, 15:46
Reviewer Update
Hi, yes I did send the mail on DEC 12
SJ
Steve J's updateReviewer Update
09 Jan 2023, 11:54Yet to get a resolution on this issue. Another month goes by and still my details are incorrect.
SJ
Steve J's update09 Jan 2023, 11:54
Reviewer Update
Yet to get a resolution on this issue. Another month goes by and still my details are incorrect.