After months of trouble with Vodacom

<p>I have been struggling for months, non-stop and speaking to various different people within Vodacom to return my wifi router that I ordered from Vodacom as there was no proper network coverage at my home. I canceled the contract within the 14-day cancelation period and didnt use any of the data allocated to me. </p> <p> </p> <p>I went from one person to the next trying to have my issue resolved but every person I spoke to was as unhelpful as the previous person. I was on the verge of canceling me and my family's contracts with Vodacom due to this issue.</p> <p> </p> <p>This was until I interacted with Eugene Manganyi for the first time. He was the most efficient person I have dealt with. Very professional, friendly, well spoken, quick in summarizing the problem and an excellent problem solver, the best service I have ever experienced with Vodacom. He is the reason why I decided to renew my contract instead of opting to join one of Vodacom's competitors.</p> <p> </p> <p>If only more Vodacom representatives could be as helpful, efficient and friendly as Eugene is. He was an absolute pleasure to deal with and believe him to be a major asset to Vodacom!!</p>