1 reviews | Active since Jun 2015
After initial complaint, no further action or reply to my complaint.
TERRIBLE!!! After my initial complaint and my subsequent reply to it NOTHING HAPPENED. NO REPLY NO FOLLOW UP! This morning im sitting in the car and decide to buy the 1 hour all network promotional package. Great was my suprise when i can not due to insufficient funds. So i check my balance 0.00. Then i once again check for wasp subscriptions; yip there they are 6 of them!!! Fashion & beuty etc. Stuff in my life i will never subscribe to. I demand a answer and my airtime back. If i do not get a reply to this I will use any and all social media to broadcast this, as well as port to another network at my earliest convenience. This is blatant ******* and I will not stand for it, even if i have to go so far as to start a petition on social media. I want wasp services blocked and i want my airtime back. And this time i am not asking; I am demanding! Just like vodacom demands and expects its payment every month, i demand and expect to be able to choose what i subscribe to, as well as spend my money on and or airtime.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
