1 reviews | Active since Aug 2016
After hours of fixing the issue a day later they "call bar limit" and I have the same issue again
<p>16/08/04 at 11:46am I call 111 because I saw they billed me for my previous 1gb Data contract and not the S7 I upgraded that Data contract too. They said everything was fine. That I would be billed the following month and that the S7 services would change this month. 16/08/05 at 13:00 I get a message saying "Your Credit Limit Bar has been activated" along with this message they cut all my services. I can call emergency numbers and their call center. I called from about 13:10 until 15:00 and eventually after much frustration I went through to their cradle stone branch and had the issue sorted out. This morning 16/08/06 I puck up my phone and I have the same Credit bar message and no services. I am Canceling my Contract. I have been on hold for over 30mins. Vodacom. You guys are useless and I hope this prevents someone experiencing the same frustration and rage that I have</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
