After ***** reported - Debit orders continue

I have no account with Vodacom, yet a debit order went of my account. When I queried it with Vodacom via their online system, I did not receive any reply apart from the auto response. When a second debit order went off, I went to the Vodacom shop at Mall@Reds and it was discovered by their personnel that there was ***** being committed. I opened a case with the police and sent Vodacom all the paperwork that I had. Since the docket was forwarded to Sandton, I did not have a copy of the affidavit. Twice, the service centre personnel at Vodacom (Kabelo Mogorosi and Muneeb Kolia) refused to forward the information to their ***** department because I could not give them a signed affidavit. This was after I had already sent them an unstamped affidavit, the case numbers at both police stations (where I opened it and Sandton where it is being investigated), my bank account statements and a copy of my ID. Now another debit order of R6,877.11 has gone of my account. Once again this matter has not been dealt with. I also would like to know how Vodacom staff was able to open an account without going through the RICA process?