1 reviews | Active since Dec 2011
after confirming all on phone still Vodacom just do what they want
<p>I phoned in on the 14th of Jun @ 14:17 (I have the full conversation on recording) my request was to cancel my extra 3 gig a month with immediate effect as I am going back to blackberry original contract (the original contract did not come with data so I can take it off anytime) - when I need extra data I will buy cash myself as I have a top-up contract. as today is the 1st of the new month Vodacom loaded another 3 gig for my - I DID NOT ASK FOR THIS - TAKE IT OF ASAP PLEASE - I did phone I have proof - this was supposed to be off - this make me see why all my friends and family leaving Vodacom --- maybe I should be next? dont try to phone me as i am not allowed to take calls during the day - leave a full voice message.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
