After a week, the problem was declared resolved. This is not funny.

NO, the problem has not been resolved. The network is still unstable and unreliable. And No, I did not give feedback on Saturday that the problem had been resolved, I said that I would first check and then confirm if it was working. When i tested, it was still unstable, which I reported. The problem has NOT been resolved and it is now a week long problem. My suspicion is that there is not enough bandwidth to support all the customers and that is the reason that the network becomes more unstable during peak usage.. Please escalate, get an engineer on the matter, this is no longer a minor problem.