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tahir.jasat tahir.jasat

1 reviews | Active since Apr 2012

16 May 2016, 09:10

After a Port to Vodacom FNB Banking SMS are not going through

<p>Good Day</p> <p>I have ported from Cell C to vodacom Last week. Ever since i ported my FNB banking sms's and OTP sms's are not coming through. i Have been in contact with FNB who swear everthing is correct on there side. I have researched the issue online and believe this has occured in the past with a few users due to routing table issues. Please can you assist in this regard to verify and correct the routing with the IT department. As i can see it i am not receiving any FNB SMS's. As my new Network provider please assist as i do not where the routing error is/ either with FNB, Cell C or FNB.</p> <p>Thank You</p>

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Replies (1)
Vodacom
Vodacom's reply16 May 2016, 09:12
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team