NB
Nick B

1 reviews | Active since Aug 2015

03 Sept 2015, 18:30

After 6 months and a personal visit still nothing!

Vodacom just don't give a damn. Period. <br> <br> They soft locked me because I 'didn't pay my account'. We sent them proof. About a million times because every time you call a different ******* answers.. They won't speak to my wife so I sent them a power of attorney. Still won't speak to her. I went to their h/o in Midrand and spoke to a 'Babs' - gave her the original PoA and a d/o authorisation. She promised heaven and earth that she will sort it out.<br> <br> Well you guessed it. Still no luck and still won't speak to my wife and still no d/o. I guess I will be soft locked again tomorrow, then there will be fireworks.

0
Replies (1)
Vodacom
Vodacom's reply04 Sept 2015, 13:35
Official
Hello 308warrior,


Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM