NV
Naas V

1 reviews | Active since Feb 2013

27 May 2018, 12:28

After 5 failures can Vodacom now provide service?

After 5 (FIVE) attempts Vodacom has not succeeded in cancelling SMS messages to me trying to sell additional data which I do not need. Is this just poor systems or simply *********** staff? As a contract client I can not block these offensive SMS's. Is there someone senior at Vodacom who can end this frustration???

0
Replies (1)
Vodacom
Vodacom's reply27 May 2018, 12:43
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Kind regards,
Vodacom Consumer Website Team