1 reviews | Active since Feb 2017

13 Mar 2019, 09:33

Afrikaans not welcome at Vodacom

Vodacom customer care unable to help or support Afrikaans speaking people, they have an abundance of African and English speaking consultants that refuses to help Afrikaans speaking people. There is no support in Afrikaans from Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2019, 10:56
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply13 Mar 2019, 12:01
Official
 Dear Vernich 

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query. 

We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team