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Bradley B

1 reviews | Active since Mar 2021

19 May 2021, 15:15

Afrihost Blames Vodacom for me not getting my service from them

Really Shocking Service, not only has my order been place a month ago, i have been double debited, consultants on the WhatsApp system **** to me, time frames aren't matching up, now blaming Vodacom because all of Vodacom's technicians are young and inexperienced as Afrihost stated, so they are waiting for them to give a date they can install a fiber line. which is only 14 days past the initial date that was given to me. and now they cant let me speak to a manager. So Afrihost is Blaming Vodacom so i asked for a number so i can follow up, then they say its just going to be sent back to them(Afrihost), Vodacom cant do anything. i hope that Vodacom is aware that Afrihost is dragging your name through the dirt. All of you guys are plan and simple useless, my strong suggestion is getting people in that can actually do the job.

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Replies (1)
Vodacom
Vodacom's reply19 May 2021, 21:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team