cC
cha C
1 reviews | Active since May 2016
10 May 2021, 11:41
affecting my ITC
i spoke to someone who said I wont be charged for 3 months as I was not working at that stage..now when I check my itc I see im in arrears..pls listen to the last call u guys made to em and get back to me
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Replies (3)
Vodacom's replyOfficial
10 May 2021, 12:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 May 2021, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
cC
cha C's updateReviewer Update
10 May 2021, 16:23Waiting
cC
cha C's update10 May 2021, 16:23
Reviewer Update
Waiting
Vodacom's replyOfficial
12 May 2021, 10:58Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply12 May 2021, 10:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,