Advise against signing up for Vodacom Fibre

It would seriously not recommend anyone to sign up with Vodacom for their fibre. Firstly it took ages to get it installed. Now I'm suffering from constant outages and their turn around time to get the network back up is ridiculous to say the least. You always get same copy and paste answer "Please allow some time for our team to revert back". No one calls you to update you. You get told you'll be contacted withing 48 to 72 hours but those hours come and go without any action. During billing time you get billed the FULL amount without them considering you've been offline for days. You check for updates on the self service portal, your find out your case hasn't been assigned even after days have passed. VODACOM FIBRE HIGHLY NOT RECOMMENDED. Sign up at your own peril