1 reviews | Active since Feb 2017

02 Feb 2017, 10:25

advertising ****

<p>I bought my mother a new kicka 2 cellphone from pep at R499 for the phone on saturday 28th january. , the cashier: janine biosch tells us if we buy R29 airtime, we receive R350 free airtime from vodacom for 7days!!!!! hence i purchased it. To date, no free airtime has been delivered to the new cellphone number. </p> <p>We have called the manager at pep, Estelle to assist us, but no call back each day??? i have contacted Vodacom too and no help there. </p> <p> </p> <p>basically between PEP CAPE GATE stores and VODACOM this is a sales **** to get you to buy their products. WORST SERVICE EVER> </p>

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,