WB
Warrick B

1 reviews | Active since Sept 2016

06 Jan 2020, 10:37

Advertising discontinued products.

So Vodacom advise products that apparently are discontinued. Wow what a great company. Just reminded me why i took my main contracts away from them. Well done guys.

0
Replies (6)
Vodacom
Vodacom's reply06 Jan 2020, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
WB
Warrick B's update06 Jan 2020, 16:56
Reviewer Update
Auto correct. Advise should be advertised
WB
Warrick B's update09 Jan 2020, 11:23
Reviewer Update
No feedback from Vodacom at all. Bad service continues...
WB
Warrick B's update15 Jan 2020, 12:27
Reviewer Update
Still no feedback. Nothing to say regarding you guys advertising discontinued items? Of course not. Thats why vodacom is not the nr 1 network. MTN for the win.
Vodacom
Vodacom's reply24 Jan 2020, 10:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Your query has now been resolved. Regards Consumer Website Team
WB
Warrick B's update24 Jan 2020, 10:41
Reviewer Update
Hahaha. Resolved how?