1 reviews | Active since Oct 2012
Advertising deals without having stock
I app**** for a new contract, on the Note 8 bundled with the Gear S3 Frontier, on the 8th November 2017 . I was told, by the store, that the Gear S3 Frontier was out of stock but a delivery was expected on the 14th November 2017. 14th I phoned the store to find out if the devices had arrived and was told it had not. 15th November I phoned 5 stores between my work and home (including the online store), only to hear the same story. No stock on the Gear S3 Frontier even though it is still advertised as a bundle online and in the booklets. Also no one can tell me when the stock will be available.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
