1 reviews | Active since Jan 2017
Advertising and not delivering - what more can you expect from Vodacom??
<p>We went to Vodacom in the Highveld mall Witbank on 6 Jan 2017 approx 14:00 to upgrade a contract. We saw the adverti*****t on a special - a Hauwei P9 on a contract with a gift of R2000 woolworths voucher. Obviously my husband and i was happy because this deal was available untill the 6th Jan 2017. After all the forms was filled the lady (Barbara) informed us that the agent collected the last voucher earlier that day seeing as "the voucher takes 2 days to be activated and then it will be past the 6th!" I mean what bull**** is that? I am very disstatisfied and i swear i am going to cancell my 3 Vodacom contracts and go the MTN!! Why would you advertise to lock clients and then when it is too late tell them that the items as advertised cannot be supp****?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
