SS
Sherbanu S
1 reviews | Active since May 2016
24 May 2016, 07:47
ADVERTISE ONE PRICE YET CHARGE YOU ANOTHER PRICE.
<p>I recently opened a new contract with vodacom but they are chraging me more than what the book advertised for yet I did not sign for any extras. I was supposed to be paying R249 for 2 power tabs 10 for 24 months but i am being charged mre than that, I want my money. You cannot make it my fault if your employess don't do things right and you cannot chrage the customer for your emloyees mistakes, I did not sign up for anything other than the 2 power tabs why am i being charged more than that. i only want to be charged for what I signed up for and what i am using.I had called before but the woman said she will investigate and get back to me but with no response.</p>
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Replies (1)Vodacom's replyOfficial
24 May 2016, 09:27Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2016, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
