AS
Andre S
1 reviews | Active since Mar 2009
02 Nov 2015, 15:16
Advertise daily but still no stock
Utterly disgusted with Vodacom . The past month Vodacom advertised on television as well as in their monthly booklet a special package for a Vodacom Tab with a free Bluetooth keyboard, available from mid October.<br> In mid October ( 15th ) I phoned in and ordered one for my son`s birthday thinking it will take no longer than a week for delivery. Ref ***7<br> After a week I phoned and the lady told me they will get stock today. After a few days I phoned in and another saleslady told me still no stock<br> Today is the 2th of November and still no stock . Why do they advertised the deal stating available Mid October and they still don't have stock??<br> False advertising?<br>
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Vodacom's replyOfficial
02 Nov 2015, 17:47Hello andresm,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2015, 17:47
Official
Hello andresm,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team