SP
Stacey P
1 reviews | Active since Jan 2016
29 Nov 2018, 14:42
Adverse listing 4 WHAT!!!!!!!!!!
I am looking for Dean, Deen from the complaints department who assisted with the query because when he emails my husband he said his sending the paid up letter to ITC as well. Guess what Kieren Conor Petersen ********** 190083 still has an adverse listing on his name, that was listed by error through Vodacom and now we need to wait another 21 days MAX to get it cleared. This is pathetic..... do you guys really want a ombudsman case this time of the year. Please hire more competent staff because you guys are frustrating the **** out of me.
Then we still wanting 2 take the new contract out by you guys and we were blocked.
From a ****ing FTC6 client to beings listed with a adverse listing is a damn joke
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
29 Nov 2018, 16:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2018, 16:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Dec 2018, 15:38 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion with the Account Holder, we have advised accordingly. Regards Consumer Website Team
Vodacom's reply06 Dec 2018, 15:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion with the Account Holder, we have advised accordingly. Regards Consumer Website Team
